Shipping policy

We deliver KILPI products to 24 European countries. The available carriers and prices depend on the destination country and are always shown at checkout before you complete your order.

Carriers

DHL – a prepaid return label is included in your package, so returns are free of charge
GLS
Colissimo Domicile – France only

Free shipping

Shipping is FREE for all orders from €75 – for every carrier and in every country we deliver to.

Delivery time

Delivery time is 2–5 business days for all carriers. Please note that delivery times may be affected by weekends, public holidays or unusually high order volumes.

Countries and prices

A full list of countries, carriers and prices is available on the Shipping options page.

Order tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your shipment.

Important information

Please make sure that your name, delivery address, postal code and contact details are entered correctly before completing your order.